Get more reviews, drive more sales
Collect the most reviews across the world’s largest shopping network.
Give shoppers the best ratings and reviews experience
Drive confidence daily across the world’s largest shopping network.
Keep your product catalog up to date
Take the worry out of product catalog maintenance.
Multi-Product Submission
Collect ratings and reviews on everything in your shopper’s basket.
Benefits
- Higher rating and review volume and product coverage
- Higher rating and review submission and conversion rates
How it works
- One submission form experience that collects ratings and reviews for all recent purchases
- Progressive submission form shows the shopper one field at a time, reducing abandonment and keeping other products to review visible to shopper
- Configurable to collect review title, star rating, review text, photo, video, and required questions
Availability: Global.
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In-Mail Submission
Bring submission directly into your shopper’s email.
Benefits
- 2X click through rate
- 10-12X reviews collected per email
- Higher product coverage and site conversion
How it works
- Embeds responsive submission form with email, allowing shopper to rate and review in their email
- Works with all consumer devices and email apps
- Utilizes multi-product and progressive submission to complete review after shopper clicks submit from e-mail
- Template design controlled by existing settings in the Style Editor
Availability: Global.
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Review Highlights
Help shoppers make fast and confident purchasing decisions.
Benefits
- Higher shopper engagement
- Higher conversion
How it works
- Natural language processing and state-of-the-art, industry specific sentiment analysis does the work for Time your shoppers by highlighting the most mentioned positive and most mentioned negative attributes from review text
- Displays on product page with ratings and reviews for products with 10+ organic reviews
- Look and feel controlled via Style Editor in Config Hub
Availability: Global, English only, Enterprise clients.
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Review Highlights Data (for API)
Help shoppers make fast and confident purchasing decisions using our APIs.
Benefits
- Higher shopper engagement
- Higher conversion
How it works
- Review Highlights Data enables brands and retailers who use API for display a way to implement Review Highlights
- Uses the Product Sentiment Insights API to access raw opinions and features data in order to develop in house applications
- Bulk API alternative provides feature parity with Conversations and PRR clients (Review Highlights)
Availability: Global, English only, Enterprise API clients.
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Dynamic Catalog Collection
A healthy product catalog is a key component of your ratings and review program. As your PDP’s change, so does your product catalog. Keep your product catalog up to date dynamically with Dynamic Catalog Collection, the worry-free product catalog solution.
Benefits
- Less time, effort, and money spent on your product catalog
- Easier to onboard and maintain
How it works
- Alternative to traditional “product feeds” that uses javascript on the site to send product information to Bazaarvoice every time a product detail page is visited by a shopper
- Dynamically builds catalog over time, staying current as product detail pages change, new products are added, or products are removed
Availability: Global.
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