New features and pilots

Spring Release 2019

A collection of new features and pilots that multiplies your review volume, improves the shopping experience, and reveals powerful product insights.

Get started

Get more reviews, drive more sales

Collect the most reviews across the world’s largest shopping network.

Give shoppers the best ratings and reviews experience

Drive confidence daily across the world’s largest shopping network.

Keep your product catalog up to date

Take the worry out of product catalog maintenance.

Gain intelligent, actionable insights

Improve product and program results.

Multi-Product Submission

Collect ratings and reviews on everything in your shopper’s basket.

Benefits
  • Higher rating and review volume and product coverage
  • Higher rating and review submission and conversion rates
How it works
  • One submission form experience that collects ratings and reviews for all recent purchases
  • Progressive submission form shows the shopper one field at a time, reducing abandonment and keeping other products to review visible to shopper
  • Configurable to collect review title, star rating, review text, photo, video, and required questions

Availability: Global.

AddAdded

In-Mail Submission

Bring submission directly into your shopper’s email.

Benefits
  • 2X click through rate
  • 10-12X reviews collected per email
  • Higher product coverage and site conversion
How it works
  • Embeds responsive submission form with email, allowing shopper to rate and review in their email
  • Works with all consumer devices and email apps
  • Utilizes multi-product and progressive submission to complete review after shopper clicks submit from e-mail
  • Template design controlled by existing settings in the Style Editor

Availability: Global.

AddAdded

Review Highlights

Help shoppers make fast and confident purchasing decisions.

Benefits
  • Higher shopper engagement
  • Higher conversion
How it works
  • Natural language processing and state-of-the-art, industry specific sentiment analysis does the work for Time your shoppers by highlighting the most mentioned positive and most mentioned negative attributes from review text
  • Displays on product page with ratings and reviews for products with 10+ organic reviews
  • Look and feel controlled via Style Editor in Config Hub

Availability: Global, English only, Enterprise clients.

AddAdded

Review Highlights Data (for API)

Help shoppers make fast and confident purchasing decisions using our APIs.

Benefits
  • Higher shopper engagement
  • Higher conversion
How it works
  • Review Highlights Data enables brands and retailers who use API for display a way to implement Review Highlights
  • Uses the Product Sentiment Insights API to access raw opinions and features data in order to develop in house applications
  • Bulk API alternative provides feature parity with Conversations and PRR clients (Review Highlights)

Availability: Global, English only, Enterprise API clients.

AddAdded

Dynamic Catalog Collection

A healthy product catalog is a key component of your ratings and review program. As your PDP’s change, so does your product catalog. Keep your product catalog up to date dynamically with Dynamic Catalog Collection, the worry-free product catalog solution.

Benefits
  • Less time, effort, and money spent on your product catalog
  • Easier to onboard and maintain
How it works
  • Alternative to traditional “product feeds” that uses javascript on the site to send product information to Bazaarvoice every time a product detail page is visited by a shopper
  • Dynamically builds catalog over time, staying current as product detail pages change, new products are added, or products are removed

Availability: Global.

AddAdded

InsightsPilot

Low review volume on a certain product? Unanswered questions? We have you covered with automated insights and improved reporting so you’re better prepared to manage all parts of your program.

Benefits
  • Continually optimize your ratings and reviews program, making sure you and your shoppers are getting the most benefit

Availability: Global.

AddAdded

ReportsPilot

Using Analyst Reports in Workbench to understand your ratings and review program? We are working on a new and improved version of the Analyst Reports in Workbench. The Report pilot will provide flexibility to create new, more business-oriented reporting while allowing for enhanced data exports and views in portal.

Benefits
  • More access & flexibility to export the right data, in right way

Availability: Global.

AddAdded

Vendor ScorecardPilot

Gain more transparency with the vendors, brands, and retailers you work with. Retailers can groom their digital shelf, understand vendor performance, and take action. Brands can improve their ratings and reviews across multiple retailer partners.

Benefits
  • Get easy and actionable insights about the businesses that you work with

Availability: Global.

AddAdded

card image

Get started

Thank you

Thank you for your interest in Bazaarvoice. A member of our team will be in touch shortly to get you started with these new features and/or pilots.