Secrets for a Successful Holiday Season

Wednesday, October 24, 2012

1 pm CT

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Learn about the most important trends this holiday season in our exclusive webinar:

  • What to expect from shoppers this holiday season – preview Forrester’s “US Online Holiday Retail Forecast,” including the need-to-know trends for the holidays.
  • How to maximize holiday sales with user-generated content – reach more holiday shoppers, increase traffic, and drive more sales.
  • How to leverage social content to get a jumpstart on 2013 – optimize the omni-channel experience, uncover insights in social data, and realize continued ROI in 2013.


Featured speakers include:

Sucharita Mulpuru
Vice President, Principal Analyst - Forrester Research, Inc.
Sucharita serves eBusiness & Channel Strategy Professionals. She is a leading expert on eCommerce, multichannel retail, consumer behavior, and trends in the online shopping space.

Neville Letzerich
Vice President of Product Management - Bazaarvoice
Neville is responsible for setting the strategic vision for all Bazaarvoice products and services.  He leads the Product Management, Product Design, and Product Operations teams in incorporating global trends in customer advocacy into the development process.