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Hosted by
Doug Straton
Chief Customer Evangelist
As Chief Customer Evangelist, Doug engages with and consults for brand and retailer leadership on maximizing business value through digital.
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What others have said
The company had a rebirth. We now have a cult following in the quilting and sewing community, and people are fanatical about their Oliso irons.
Kyle KoenigDirector of Business Development, Oliso
Understanding our customers and their shopping behaviors based on early feedback helped inform changes to burtsbees.com that made it easier for cosmetics customers to find what they were looking for.
Taylor SteeleAssistant E-Commerce Manager, Burt's Bees
Quality is a perception that’s influenced by experience. If a customer isn’t happy with their experience, they won’t perceive a product or brand as being a high quality investment.
Dorothy SchillerDirector of Marketing, Zinus
43.651890
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Venue information
The TMA House
Street address
City, Necessary to avoid weird comma