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Optimize your user-generated content strategy to drive JCPenney sales.

Partner with Bazaarvoice to collect more product ratings, written reviews, and social content for your products sold on jcpenney.com. Give JCPenney shoppers the confidence to choose your products over your competitors by ensuring every product description page has a perfect mix of written and visual UGC.

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JCPenney and Bazaarvoice have partnered to help brands build impactful user-generated content (UGC) programs on jcpenney.com. As the world’s leading UGC provider, Bazaarvoice works with the largest network of retailers, brands, and shoppers. Bazaarvoice leads the industry with best-in-class solutions and customer service, as well as unparalleled content authenticity standards.

A core component of building content on Target PDPs is around guest UGC: more reviews, better answers to guest questions, and making sure the content is new and fresh. That is how you drive sales on Target.com.

Matthew Hiltner,
Product Content Lead, Target

What review collection strategies are available?

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Drive retail sales with consumer reviews.

Ratings and reviews are now a critical element of the path to purchase. JCPenney shoppers expect to find consumer feedback on every product - and one in three will not even consider a product that does not have reviews. Ratings and reviews don’t just influence online sales - nearly half of consumers read ratings and reviews before purchasing in-store.

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Engage directly with shoppers on jcpenney.com.

For every shopper who has a question or a complaint about your product, hundreds - even thousands - are listening. Sign up to start answering questions for free at jcpenney.com. When you’re ready to establish a deeper connection with your shoppers by responding to reviews, it’s easy to upgrade.


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Display inspiring social UGC where consumers shop.

Collect and distribute high-quality visual content from social channels to retail sites within the Bazaarvoice Network, including jcpenney.com. Curate images from your brand, your customers, and influencers. Then, tag your products, share with jcpenney.com, and sell more with a visual shopping experience.

Sample products to get consumer opinions.

Launch new products successfully and boost high-margin products with authentic quality content from people like your target buyer with TryIt.

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Curate visual UGC and display on Target.com

Curalate Connect enables your brand to source and distribute relevant lifestyle images of your products to retail websites such as Target.com. Curate images from your brand, your customers, and influencers. Then, tag your products, share with Target.com, and sell more with a visual shopping experience.

It's proven. More reviews lead to more purchases.

Clients that work with us

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Resources to guide you

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E-book

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Optimize your ratings and reviews strategy on jcpenney.com