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Elevate your SMS strategy with the Bazaarvoice + Attentive integration

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This integration enables brands to encourage more review generation and other types of UGC, driving more connections with customers and enriching the consumer shopping journey.

A core component of building content on Target PDPs is around guest UGC: more reviews, better answers to guest questions, and making sure the content is new and fresh. That is how you drive sales on Target.com.

Matthew Hiltner,
Product Content Lead, Target

How will this integration help improve my marketing strategy?

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RATINGS & REVIEWS

Unlock the Power of Customer Advocacy with Attentive and Bazaarvoice Integration

The incorporation of your UGC from Bazaarvoice into Attentive's SMS and email platform combines two powerful conversion technologies into one unified experience for marketers.

INTEGRATION BENEFITS

Connect Bazaarvoice with your SMS and email programs

Seamlessly integrate your Bazaarvoice reviews data with your SMS and email marketing channels. This integration ensures that your customer feedback strategy is fully synchronized with your broader communication efforts

Request reviews in post-purchase and transactional shipping journeys

Leverage the integration to trigger review requests at critical touchpoints in the customer journey, such as post-purchase and transactional shipping notifications. Prompt feedback collection while customer experiences are fresh in their minds.

Engage promoters by thanking reviewers and segmenting with review data

Segment your audience based on review data to create highly personalized marketing campaigns that resonate with your most loyal customers. Turn promoters into brand advocates and harness their influence.

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Connections

Respond to Questions

Show your customers some love by responding to their reviews and questions. Connections gives you the chance to join the conversation both on your own site and at retailers. Giving you the opportunity to turn even bad reviews into positive experiences that instill shopper confidence. And it’s as easy as logging into our portal, where you can track and manage your questions and reviews across the entire Bazaarvoice Network. You choose how and when to get notified, so you can respond to potential buyers in the moments that matter.

Product Sampling

Generate reviews, social buzz, and visual UGC

Optimize your sampling efforts — effortlessly. We create scalable sampling campaigns and put your products in the right hands so you don't have to. Whether you need to make a splash for product launches or inject life into existing products, get matched to your ideal target audience so you get more high-quality reviews, photos, and social buzz.

Differentiators

The Bazaarvoice Advantage

What sets us apart from others? Our passionate 6M+ Influenster community members who discover, review, and share with each other about your products. Our unparalleled targeting capabilities to connect you to the perfect customers, advocates, and influencers for your brand. Our authentication and distribution of your reviews, visual, and social content across our network of over 11,500+ brand and retail sites globally. Work with the experts.

Answer questions on Target.com.

For every Target guest who has a question or feedback about your product, hundreds - even thousands - are listening. Bazaarvoice Connections helps brands join the conversation by answering questions and responding to reviews on Target.com. Given Target's requirement for all brands to engage with Q&A on Target.com, all brands have free access to Bazaarvoice Connections Basic. Join Target in the mission to deliver exceptional experiences by connecting with Target guests in the moments that matter.

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Clients that work with us

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Resources to guide you

Success Story

Takeya increases Target sales by 30% with UGC

To support the brand’s rapid growth, Takeya leverages user-generated content (UGC) to expand globally with confidence.

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Success Story

Personal care brand Rael drives new category success with UGC

The sampling campaigns resulted in 3,000 total reviews (300% more than the initial goal)

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Success Story

Responding to shoppers gives Webroot a competitive edge

Webroot strengthened its brand reputation by responding to shoppers on retail sites

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Ready to elevate your customer experience?