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Whether you are a Walmart supplier or a Walmart Marketplace seller, optimizing your product description pages with user-generated content (UGC) can make or break your e-commerce channel sales. Enhancing your online presence with customer ratings, reviews, and visual content will increase the discoverability of your products in search, create a valuable dialogue with your customers, help reduce return rates, and ultimately drive sales.
While Walmart has their own strategies to enhance the online shopping experience with UGC, it is the brands and sellers who come to the table with their own UGC strategies that set themselves ahead of the rest.
Fact: 92% of shoppers trust peer recommendations over traditional advertising.1 Customer reviews and recommendations have become the gold standard in modern product marketing, with the impact of legacy ad formats lagging far behind.
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1 Reputation Retail Report, 2020. https://www.reputation.com/resources/report/retail-reputation-report/
As a Client Success Director on the Enterprise Retail team, James Miller equips Bazaarvoice’s largest retail partners with the tools and strategies to get the most out of their user generated content programs. Over the past 6 years, he’s gotten a holistic view of Bazaarvoice clients, having spent his time split equally working with brands and retailers.
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